Outlook 2016 updating address book hangs

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OAB issue: Can’t download Offline Address Book, either it hangs or get error (HRESULT: 0x80070005) when trying to download copy of offline address book.

Troubleshooting process: Using outlook (CTL right click outlook icon) “Test E-Mail Autoconfiguration” type email address and password, unchcke guessmart and secure guessmart.

Instead, please follow the instructions in this KB to revert to the September public update, https://support.microsoft.com/kb/2770432.

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In this case your global address book will update each time Send/Receive is pressed. (Open explorer and go to %userprofile%\App Data\Roaming\Microsoft\Outlook\) - Delete Out Prnt file. Complete a brief survey to get a complimentary 70-page whitepaper featuring the best methods and solutions for your virtual environment, as well as hypervisor-specific management advice from Tech Target experts. This week, the Send and Receive task in Outlook 2007 SP2 and Outlook 2010 started hanging while trying to download from Exchange Server 2007 SP3 on SBS 2008.If I highlighted the stuck process, I could see that it wasn’t able to get the Offline Address Book: Some articles point to Autodiscover as the problem.

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